Terms & Conditions

 

Effective Date: 28 August 2025

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Pascheal’s Limited (“Pascheal’s,” “we,” “our,” or “us”) operates this website to sell groceries online. By using our website or purchasing from us, you agree to these Terms & Conditions.

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Account Registration

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• To place orders, you may need to create an account.

• You are responsible for keeping your account details and password secure.

• You must provide accurate and complete information.

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Placing Orders

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• Orders are subject to acceptance by Pascheal’s.

• We reserve the right to refuse or cancel any order for any reason (e.g., stock unavailability, pricing errors).

• Once your order is confirmed, you will receive an email confirmation.

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Payment

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• Payments are processed securely via Stripe.

• By providing payment information, you authorize us to charge the agreed amount for your order.

• All prices include VAT unless otherwise stated.

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Delivery

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Delivery times are estimates and may vary. For full details, see our Delivery Policy

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Returns & Refunds

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​You may request a refund for faulty, damaged, or incorrect items. For full details, see our Returns & Refunds Policy.

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Pricing & Availability

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• We aim to ensure product prices and availability are accurate, but errors may occur.

• If a product price is listed incorrectly, we will notify you and give the option to cancel or proceed with the corrected price.

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Limitation of Liability

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• To the maximum extent permitted by law, Pascheal’s is not liable for:

  • Indirect, incidental, or consequential losses

  • Losses caused by delays or interruptions in delivery

• Our liability for faulty products is limited to replacement, repair, or refund as stated in Returns & Refunds.

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Intellectual Property

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• All website content, including text, images, logos, and designs, is the property of Pascheal’s or its licensors.

• You may not use, copy, or distribute content without our permission.

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Privacy & Cookies

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• Our Privacy Policy and Cookie Policy explain how we collect and use your data.

• By using our site, you consent to the collection and use of data as described.

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Governing Law

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• These Terms & Conditions are governed by the laws of England and Wales.

• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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Changes to These Terms

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• We may update these Terms & Conditions from time to time.

• Updated terms will be posted on the website with a new Effective Date.

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Contact Us

 

For any questions about these Terms & Conditions, please contact us:

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Pascheal’s
17 Upton Lane
London
E7 9PA
United Kingdom

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Email: info@pascheals.com