Shipping Policy

 

 

Effective Date: 28 August 2025

 

Pascheal’s Limited (“Pascheal’s,” “we,” “our,” or “us”) delivers groceries to customers across the United Kingdom. All deliveries are handled by our trusted delivery partner, DPD, and their practices apply where relevant.

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Delivery Areas

 

We deliver to anywhere in the UK.
All deliveries are fulfilled by DPD on behalf of Pascheal’s.

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Delivery Times

 

Estimated delivery times are provided when you place your order.
While we aim to deliver within the stated timeframe, delays may occur due to high demand, weather, or other unforeseen circumstances.
You will receive a confirmation email once your order has been dispatched.

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Delivery Charges

 

Delivery charges are calculated at checkout and depend on order size and delivery location.
Additional fees for failed delivery attempts may apply and will follow DPD’s redelivery policies.

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Delivery Instructions

 

Please provide complete and accurate delivery details (including flat numbers, building names, or access instructions).
Pascheal’s is not responsible for missed deliveries caused by incomplete or inaccurate delivery information.

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Order Tracking

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Once your order has been dispatched, DPD will provide tracking details by email or SMS.

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Responsibility

 

Pascheal’s ensures all products are packaged securely before dispatch.
Responsibility for the order passes to you once it has been successfully delivered by DPD.
If your order arrives damaged or incorrect, contact us immediately at info@pascheals.com so we can resolve the issue.

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Contact Us

 

For any questions about shipping or delivery, please contact:

 

Pascheal’s
17 Upton Lane
London
E7 9PA

United Kingdom

 

Email: info@pascheals.com